CENTRAL PA MIXED MARTIAL ARTS
FREQUENTLY ASKED QUESTIONS
Can I pay by the class? If so, how much does it cost?
Your first class is FREE! If you would like to only take one class after your first free class the cost is $29 per class which is reserved strictly for guests to the Central PA area. If you are a local we recommend the 1/2 off rate ($99 instead of $199) for unlimited classes in a program of your choice (when special is available)! Returning members pay $149 per month.
I want to join a program but can’t make all the classes. Can I pay less?
Similar to taking a class at Penn State University, if you sign up for a program it will cost the same, regardless of how many days you are able to make the class. This is because you signing up for a program reserves your spot in each of the classes. We like to maintain a comfortable student to teacher ratio and if people could pay less and only come to a few classes it would likely put us over ratio. Additionally, we understand you may miss a class or two a week and because of that our rate of $199 per month is cut in half for new students; $99 per month to help compensate for a student’s schedule. Returning students are $149 per month. The average student attends class once to twice a week. You can come to 1 class a week or all of the classes in the program you are signed up for!
I won't be here during the break between semesters. Will I still be charged?
We understand that there will be times when a student will not be able to attend class. This can be due to breaks, being sick, tests, school projects, etc. Because of this we discount our programs drastically to help compensate for the potential lost classes.
Our standard is $199 per month. We understand you’ll miss class during spring break, winter break, etc. and because of this we cut the cost of the program in half and only charge $99 per month per program for our special price for new students and $149 for returning students who cancel and then decide to come back. **Please understand that the $99 special is not always going on and only available when you first sign up for membership at CPAMMA.**
With that said our specials are $99 per month and $149 (depending on the program) additional for any program thereafter. This allows us to spread the cost of the program over several months rather than charging you for each class you take making the monthly cost fluctuate. Doing this we take the average cost of a new member who would miss classes and charge the same monthly fee regardless of breaks; $99.
However, we encourage you to make it to every class possible and take advantage of the great rates! We require a minimum of two full paying months, paid for by the month. Please also remember that the gym is open year round and even if classes are not in session you are more than welcome to use the facilities during our open mat training times.
How does your payment plan work?
There are no start up fees or cancellation charges with our monthly payment plans at Central PA Mixed Martial Arts and we only require a minimum of two full months, paid for by the month. Payments are automatically deducted from either a bank account or a credit card. Simply give The Payment Company 31 days notice and your payments will stop after the next billing cycle. The cost is $99 per program for new members and $149 per month for returning members with additional programs being $50/$99 (depending on the program) thereafter.
What is your policy with ending a membership?
After your minimum two full paying months, you can end your membership at any time, simply give The Payment Company 31 days notice. Your payments will then stop after the next billing cycle. This means that if at any time during a month you give us 31 days written notice, your last paying month will be the next month. Submit your 31 days notice in December and January will be your last month, submit your 31 days notice in January and February will be your last month, etc. If you then decide at some point you would like to reinstate your membership there will be a reinstating fee of $99 and you will be under the returning member rates. For members who know they will only be away for a certain amount of time, holding a membership is an inexpensive alternative to submitting your 31 days notice. See below:
Can I put my membership on hold?
Yes. At any point you can put your membership on hold for a fraction of the monthly cost. Simply give the payment company 31 days written notice. The hold would start after the next billing cycle and there is a minimum of 2 months hold. Holding your membership will guarantee when prices go up you will still stay at the same rate. It also assures you that there will be a spot in the program when you return. The standard rate for holds is $25 per month.
After the minimum two month hold, if you submit 31 days notice, the remaining month’s hold payment can be put towards a normal month’s payment. If you have your account on hold and you submit 31 days notice any time in November, your last month will be December and as such, your spot is held if you wish to return for December.
**Remember, 31 days notice, holds and all other changes to your membership MUST be done via written notice on The Payment Company’s website; www.mmapayments.com. We do not accept verbal notifications simply because both parties should have record of the 31 days notice which is impossible to do verbally.**
(Submit your 31 Days Notice HERE or to “Hold”)
I forgot to submit 31 days notice and just realized that I've been charged for X number of months. Can I get a refund?
Similar to other services (cell phones, internet, television, insurance, etc.) even if the service was not used, you still need to pay for it. By paying you are reserving a spot in one of our programs. If we happen to be full, your spot is counted. Only until you submit 31 days notice your membership are we able to free up the spot you are paying for and fill it with another person. With that said, submitting 31 days notice late will follow the same policy as submitting 31 days notice on time.
**This includes people who for some reason are unable to physically use their membership; injured, moved, etc. If you are injured we encourage you to still come to class and observe the material being taught. Additionally, you can also take advantage of the online learning if you are unable to attend class.**
I submit 31 days notice last month, why was I just charged again?
Per the signed agreement each student, it is a required 31 days written notice. With that said, if you submit 31 days notice any time “last month”, “this month” will be your last. Submit 31 days notice ANY time during June for example, and July will be your last paying month. Submit 31 days notice ANY time in November, and December is your last paying month. Additionally we require a minimum of two full paying months.
If a membership payment fails at any time a $5 late fee will be applied every 5 days for a total of $30 after 30 days.
I was injured and cannot participate classes. What is your policy?
We credit the end of your membership with the number of days you were unable to attend. You must forward the doctor’s note indicating you “cannot do anything physical due to (insert injury here)” for X amount of time to info@payment-company.com within 7 days of when the injury happens. If you do not, we cannot retroactively apply the credit. NO EXCEPTIONS.
To take advantage of the credit you must reply to the approval email we will send you BEFORE you submit your 31 days notice. We will then credit the end of your membership with the days you were injured.
NOTE: This does not include being sick with COVID. Please refer to the COVID release you signed when setting up membership.
Please see our Membership Policies HERE.